My Comcast phone service went dead. I got on a live chat with a Comcast rep.
Why not have a little fun with the problem? First I chatted with George but the chat went dead and then I restarted a new browser and got Mohammad
Jeff_(Thu Nov 12 2009 14:43:19 GMT-0600 (CST))>
and I have a dial tone
Jeff_(Thu Nov 12 2009 14:43:47 GMT-0600 (CST))>
7 solid and one blinking Link, right?
Mohammad(Thu Nov 12 2009 15:41:54 GMT-0600 (CST))>
great
Mohammad(Thu Nov 12 2009 15:42:01 GMT-0600 (CST))>
yes
Jeff_(Thu Nov 12 2009 14:43:57 GMT-0600 (CST))>
and when I have the phone on, it should blink
Jeff_(Thu Nov 12 2009 14:44:32 GMT-0600 (CST))>
yes, maybe just needed a reset? did you or george who I was on with before send a signal or test restart to do that?
Mohammad(Thu Nov 12 2009 15:42:37 GMT-0600 (CST))>
yes
Jeff_(Thu Nov 12 2009 14:45:13 GMT-0600 (CST))>
ok, thanks. guess I am good to go.
Mohammad(Thu Nov 12 2009 15:43:22 GMT-0600 (CST))>
i didnt do it
Mohammad(Thu Nov 12 2009 15:43:28 GMT-0600 (CST))>
george might do it
Mohammad(Thu Nov 12 2009 15:43:34 GMT-0600 (CST))>
thats why its working
Mohammad(Thu Nov 12 2009 15:43:38 GMT-0600 (CST))>
Is there anything else i can assist you with?
Jeff_(Thu Nov 12 2009 14:45:45 GMT-0600 (CST))>
give george my best. and thanks.
Mohammad(Thu Nov 12 2009 15:43:58 GMT-0600 (CST))>
allright
Mohammad(Thu Nov 12 2009 15:43:59 GMT-0600 (CST))>
I am glad i was able to resolve this issue for you.To assist us in improving our level of service,please
participate in our short survey, by clicking on :End chat Session” button.
Mohammad(Thu Nov 12 2009 15:44:01 GMT-0600 (CST))>
Thank You.
Mohammad(Thu Nov 12 2009 15:44:08 GMT-0600 (CST))>
have a blast day
Jeff_(Thu Nov 12 2009 14:46:20 GMT-0600 (CST))>
blast day?
Mohammad(Thu Nov 12 2009 15:45:08 GMT-0600 (CST))>
great day
Mohammad(Thu Nov 12 2009 15:45:32 GMT-0600 (CST))>
sorry spell mistake
Jeff_(Thu Nov 12 2009 14:47:30 GMT-0600 (CST))>
you, too. and have a blast, why not. enjoy.
Mohammad(Thu Nov 12 2009 15:45:45 GMT-0600 (CST))>
sure
Jeff_(Thu Nov 12 2009 14:48:07 GMT-0600 (CST))>
I am going to have a great blast day now that my phone works again.
Mohammad(Thu Nov 12 2009 15:48:45 GMT-0600 (CST))>
ty.
Mohammad(Thu Nov 12 2009 15:48:47 GMT-0600 (CST))>
Thank You.
Mohammad(Thu Nov 12 2009 15:48:47 GMT-0600 (CST))>
Thank You.
NOTE: At this point I thought we were done. I started writing this blog post. But then a couple minutes later, maybe 5? This popped up:
Mohammad(Thu Nov 12 2009 15:50:56 GMT-0600 (CST))>
helo is all fine now
Mohammad(Thu Nov 12 2009 15:52:10 GMT-0600 (CST))>
Analyst has closed chat and left the room
analyst Mohammad has left room
NOTE: At this point I was testing the phone by calling R and having a laugh about the whole thing and then wanted to see how long I could keep chatting with Mo. But he was gone and missed this from me:
Jeff
Oh yes, I didn’t know you still wanted to chat. What’s up? Just testing my line…
